Privacy
Bokki Cookies Privacy Policy
Last Updated: May 2025
Welcome to Bokki Cookies! This Privacy Policy describes how Bokki Cookies (“Bokki,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website bokki.shop (the “Site”), purchase our products, or interact with us through email, SMS, or social media.
By accessing or using the Site, you consent to the practices described in this Policy.
1. Information We Collect
We collect the following types of information:
Contact Information: Name, email address, phone number, shipping/billing address.
Account Information: Username, password, preferences.
Payment Information: Handled securely through Shopify and third-party processors like Stripe or Shopify Payments. We do not store full credit/debit card details.
Purchase History: Details of products purchased and transaction dates.
Technical Data: IP address, browser type, device identifiers, cookies, and analytics data.
Marketing Preferences: Email and SMS opt-in status and preferences.
2. How We Use Your Information
We use your information to:
Fulfill your orders and deliver products.
Process payments securely.
Provide customer service.
Send marketing emails or SMS (with your consent).
Improve our website and customer experience.
Comply with legal obligations.
3. Sharing Your Information
We may share your data with:
Service Providers: Payment processors (e.g., Shopify Payments, Stripe), delivery services, and email/SMS marketing providers (e.g., Shopify Email, Klaviyo).
Legal Compliance: When required by law or to protect our rights.
Business Transfers: If Bokki Cookies is sold or merged, your information may be transferred to the new owner.
We do not sell your personal information.
4. Cookies & Tracking
We use cookies and similar technologies to:
Operate our website effectively.
Analyze website traffic and usage.
Offer relevant marketing and promotions.
By using our Site, you agree to our use of cookies. You can adjust cookie settings in your browser.
5. Your Rights (Canadian Law - PIPEDA)
You have the right to:
Access the personal information we hold about you.
Request corrections to your information.
Withdraw consent for marketing communications at any time.
Request deletion of your personal data (subject to certain legal exceptions).
To exercise these rights, contact us at grace@bokki.ca.
6. Data Retention
We keep your information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.
7. Protecting Your Information
We implement reasonable security measures to protect your data, but no system can guarantee absolute security.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.
10. Contact Us
For questions or privacy-related requests, please contact us at:
Bokki Cookies
Email: grace@bokki.ca